FAQ

Frequently Asked Questions

Of course! We are here to make your experience exceptional. If you have any special requests or specific requirements, please let us know when making your reservation, and we`ll do our best to accommodate them.

Yes, we provide child safety seats upon request. Please inform us of your requirements at the time of booking.

Yes, you can do that.
Please make sure you provide us the passengers full name, cell number and email address so we can provide the status updates to the passanger.

Yes, all vehicles that are providing transportation service to our clients are insured along with our general liability policy.

We follow all COVID-19 guidelines. All the vehicles are sanitized before and after each ride. The chauffeurs wear mask and we get regular temperature check ups to ensure your safety. 

We recommend booking your limo service at least 48 hours in advance. However, we do our best to accommodate last-minute requests if availability allows.

Yes, all our drivers are licensed professionals with extensive training and experience. Your safety and comfort are our top priorities.

For point-to-point and airport transfers, please cancel at least 24 hours in advance to avoid any charges. Hourly and large van bookings require a 48-hour notice, and 7 days for 14-passenger van reservations. Cancellation outside of these timeframes may result in a full fare charge.